For some years, Desoft has assumed a business model based on the commercialization of Software as a Service (SaaS), recognizing it as a trend in the ICT sector at an international level and as a way of efficient and secure computerization of Cuban society. However, as part of a productive chain with companies in the sector, it also includes in its portfolio, products that are marketed under a traditional license sale model, so our services are marketed through three modes:
- Local services (on-premise): Represents the traditional model where services and applications are provided in the client's infrastructure. Under this modality, several schemes are used:
• For Desoft's own products, the client subscribes to an application obtaining the right to its maintenance and evolution, under a periodic release scheme, and to a level 1 support during the time that they pay for its use.
• For third-party products with which Desoft has commercial agreements, the customer obtains an annual use license and subsequently a maintenance or update of the license (generally it is a% of the value of the license).
• Applications developed to measure, from the contracting of a software development project that responds to the specific needs of the Client and with which it shares the intellectual property.
- SaaS services: Desoft as an IT service provider hosts in its Virtual Data Center the applications (its own or those of third parties) that customers consume using devices with a browser and Internet access.
- Cloud Services: Unlike the previous model, customers connect to Desoft's digital ecosystem and consume the services as they are offered, not requiring prior diagnostics, customization, or payments for deployments.
You can contact us through our digital and traditional channels, or if you prefer, go to the Desoft offices closest to your entity. See our contact details
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Yes, the computer systems included in the company's Products and Services Portfolio can be integrated with other systems, through an application programming interface, also known by its acronym in English as APIs that allow access to the backend of third-party applications with in order to reuse already created services.
Yes, Desoft provides services to maintain a constant accompaniment to its clients in the adoption process of the computer system that they request. Among them are:
Training
It is developed at the client's home to improve employee performance, includes practice with tools, equipment, documents or materials that will be used on a daily basis.
Accompaniment
It is executed at the client's workstation. For customer support actions after the deployment service of an IT solution has been executed by DESOFT.
Outsourced IT operations and functions services. (Outsourcing)
External services of IT functions and operations, in order to support all the actions inherent to the computer services necessary for the client. It does not necessarily have to be done at the client's job.
Technical support
Service that allows to maintain technical assistance, for the solution of problems that arise in the efficient use of our computer products and services. In the case of products, it includes the right to update with the new versions that are released during the contracted period, a cost that is included in the monthly payment of the application subscription.
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Desoft is committed to its own digital ecosystem, where organizations and entities in the country can share resources and capacities and innovate in their relationships with common customers and users. This ecosystem offers a collaborative environment that encourages the hosting of services from other IT providers, fostering a productive chain and generating greater value.
With the management of its digital ecosystem through computer platforms and tools, DESOFT guarantees the optimization of resources, interoperability between applications, accessibility, sustainability and scalability of services, with a high level of security and reliability, which generates greater efficiency and quality of the services provided in the ecosystem. All this supported by an infrastructure with computer resources managed in a strategic alliance with ETECSA.
Desoft's digital ecosystem drives the country's digital transformation and its main advantages include:
Yes, the custom software development service is included in the Portfolio of Desoft Products and Services, by which a product based on in your specific specifications.
As one of the 37 companies approved in the country to facilitate foreign trade activity to Non-State Management Forms (in our specific case related to the export of computer products and services), Desoft directs its immediate efforts in organizing this new activity within the company, establishing an Action Plan to formally structure the process.
By using Desoft's services to access its services and IT solutions to the international market, Non-State Management Forms, authorized in Cuba to carry out this activity, benefit from:
- Take advantage of Desoft's accumulated experience for more than 15 years in foreign trade activity.
- Have the support of a work team with accumulated professionalism acquired in the performance of foreign trade activity.
- The company intends to add value to the projects that derive from the services offered by the Non-State Management Forms.
- Access to the Client Portfolio that the company already has.
- The company offers security to Non-State Management Forms by legalizing the work relationships between them and their clients.
- The profit margin that the company can apply is minimal, it is defined by the MFP and will vary in those terms and according to the project.
- Depending on the type of project, Desoft may offer certification by an internal company team on the quality and cybersecurity of the finished product or service before it is delivered to the client
- Depending on the type of project, Desoft can guarantee the technological and communication conditions required (code repository, continuous integration tools, among others) required so that the TCP can deliver its completed work and manage any difficulties in performance. of the contracted services.
Yes, a few years ago Desoft started a process of change, whose strategy was focused on moving towards a software-as-a-service (SaaS) business model, in great demand in the market for its ability to offer greater guarantees, flexibility and support, affordable to all customers.
This new strategic projection has allowed Desoft to consolidate a large Portfolio of Products and Services that responds to the computerization of most of the processes that are manifested in Cuban entities that today must prioritize the adoption of technological solutions that are part of the of the portfolio of a local supplier, which guarantees the technological independence, sustainability and continuity of the technological project.
This year Desoft continues to strengthen its portfolio in order to meet the needs of the Cuban market and it is proposed to include the ERP Zoom Cuban Localization of Odoo, developed on the community version of the Belgian ERP Odoo, open source technology, benefiting the Cuban entities with the guarantee of technological independence that free software offers us. Our Clients will also be able to take advantage of a solution in tune with their needs, since Odoo's ERP Zoom Cuban Localization is adapted to national standards and regulations, mainly in financial accounting matters and integrates more than 30 modules or applications for the management of different areas of a business in a single system.
Yes, Desoft specialists are certified by iSQI International Software Quality Institute. Leading provider of certification exams around the world, focused on IT professions, playing an important role in certifying the knowledge of professionals in more than 90 countries, on 6 continents, in 10 languages.